Questions

Frequently asked questions.

How do I make an enquiry?

Write to hello@aestheticlaunchlab.com describing what you are seeing on your skin, how long it has been there and what you have already tried. This website is operated by Aesthetic Launch Lab and enquiries are handled by them. You will get a considered reply setting out what the finding is likely to be and which treatments address it.

What happens at a skin consultation?

The skin is examined in consistent light, the finding is named, skin type and medical history are taken, and the routine you are already using is reviewed. Then a written plan covering the treatment, the sessions, the interval, home care and cost, with patch testing where it is indicated.

Why is there no gallery of before and after photographs?

Because cosmetic photography can be made dramatically more flattering without editing anything, simply by changing lighting, angle, distance, expression and make-up, which makes a gallery a poor basis for a decision. The guide to reading results explains what to look for instead.

Why is there no price list?

A figure detached from the diagnosis, the device, the number of sessions and what is included is not useful information. A written quotation follows the assessment, and the cost guide sets out every variable that moves it.

Does a London skin clinic have to be registered with the CQC?

Only if it provides a regulated activity. Much purely cosmetic treatment falls outside one, so many competent clinics are not registered. Ask which category applies and verify on the regulator's own website.

What is a Fitzpatrick skin type and why does it matter?

A scale describing how skin responds to ultraviolet light. It is crude and it remains the practical basis for choosing agents, depths and device settings safely, particularly in skin of colour where the risk of post-inflammatory pigmentation is higher.

Should I always be patch tested?

Before light-based and laser treatment, yes, with a review after an appropriate interval. A clinic that skips it is not managing the principal risk.

When should I see a GP or dermatologist instead?

For active acne, inflammatory rosacea, any new or changing pigmented lesion, sudden or patchy hair loss, and suspected allergy. Effective medical treatment exists for several of these and is available on the NHS.

Can a mole be lasered off?

Not without medical diagnosis first. Removing the appearance of a pigmented lesion without knowing what it is is a serious error.

Do I need sunscreen in the UK?

Yes. Ultraviolet A passes through cloud and window glass all year, and visible light also contributes to pigmentation in darker skin types.

What should I do if a treatment goes wrong?

Contact the practitioner who treated you promptly. If you cannot reach them and the problem is urgent, contact NHS 111 or attend an emergency department. Report post-treatment pigmentation early rather than waiting.

Do you take payment from clinics?

No. There is no advertising, no directory, no sponsorship and no referral arrangement with any treatment provider.

Every treatment page carries its own questions covering that procedure specifically. Start with the treatments, or read what happens at a consultation.

Enquiries

Start with the diagnosis.

Tell us what you are seeing on your skin, how long it has been there and what you have already tried. You will get a considered reply setting out what the finding is likely to be, which treatments address it and which do not.

hello@aestheticlaunchlab.com

Please do not send clinical photographs or medical records by email. If something has gone wrong after a treatment, contact the practitioner who treated you, or NHS 111, rather than waiting for a reply here.

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